We are committed to the protection of your personal information.

We will comply with all relevant legislation and the Victorian Information Privacy Act's ten Information Privacy Principles (IPP's).

Among other things, this means that:

We will take all reasonable steps to ensure the personal information we hold is accurate, complete and up to date and securely stored.

We will only collect personal information that is necessary for fulfilling our industry function, of operating a cemetery/crematorium as outlined in the Cemeteries Act.

We will be open and transparent in the way we collect information.

We will only use or disclose information in ways that are consistent with your expectations or are required in the public interest.

Retained personal information will only be used and disclosed in the provision of our standard functions or activities. We will not sell or release personal information to any unrelated third party unless required by law.

Whenever possible we will let you access the information we hold about you. For security reasons you may be required to put your request in writing and provide identification.

If requested we may be able to deal with you anonymously, however, this may restrict our ability to meet your family's needs.