Following is a listing of general terms and conditions that apply at Springvale Botanical Cemetery. Additional terms and conditions also apply to particular areas within the site. To obtain a copy of the additional terms and conditions relating to a specific area please contact us.
Springvale Botanical Cemetery reserves the right to amend any or all of the terms and conditions at its discretion at any time.
GENERAL:
Use and Development of Cemetery
Any statement or reference concerning specifications, requirements, restrictions, controls, dimensions or heights as they relate to monuments (either generally or to one or more monuments), rights of interment, graves and grave sites, plaques, memorials, tombstones, vaults, cemetery infrastructure (including but not limited to roads, gardens and cemetery facilities) or future plans for the development and/or use of any part of the cemetery, made to the Applicant or contained in these conditions or in any other document (including but not limited to promotional brochures) is indicative only and all such specifications, requirements, restrictions, controls, dimensions or heights may be varied by Springvale Botanical Cemetery, in its absolute discretion, at any time.
Floral Policy
To preserve the well-kept beauty of the cemetery grounds and to reduce the risk of injury, ornaments, artificial flowers, glass jars, tins and other non approved items are not permitted. Special arrangements can be made with the florist for your memorial to have fresh flowers regularly. All non approved items will be removed and disposed of without notification.
Please note:
• An ornamentation policy applies for the A.J.A. Gardner and E.E. Simpson Lawn Children’s Areas.
•
Specific floral policies apply to each mausoleum building and the Song He Yuan area within Springvale
Botanical Cemetery.
Please contact us to obtain copies of the above policies.
Alternative Suppliers
Plaques and memorials may be purchased, supplied and affixed in position by Springvale Botanical Cemetery. Plaques and some memorials are also able to be supplied by external suppliers. Their contact details may be found in the Yellow Pages or on the internet. To ensure the correct placement and appropriateness of such externally supplied products, to a specific area within the grounds, prior approval must be obtained. A placement fee may be applicable. Springvale Botanical Cemetery cannot be held responsible for the quality of goods or workmanship of items not purchased from or through Springvale Botanical Cemetery.
Reservations – Graves and Crypts
Rights of Interment (graves and crypts) may be reserved for future use and are subject to 25 years tenure from date of payment. If the Right of Interment has not been exercised by the placement of human or bodily remains or memorialisation as provided for within the Cemeteries and Crematoria Act 2003, the right may revert to Springvale Botanical Cemetery, prior to which Springvale Botanical Cemetery will attempt to contact the holder of the Right of Interment.
Cancellation – Graves and Crypts
Under the Cemeteries Act 2003, if the holder of the Right of Interment cancels an exercised Right of Interment, there will be no refund payable.
Under the Cemeteries Act 2003, if the holder of the Right of Interment cancels an unexercised (reservation) Right of Interment, a partial refund may be available.
Payment Options
At least a 1/6th (17%) deposit is required upon purchasing the location. The balance may be paid in full within one month or by arrangement with the cemetery over 5 monthly instalments (the instalment option is available to clients with account values over a prescribed threshold). Fees must be paid in full before a plaque/headstone/monument can be ordered or an interment performed. Should the scale of fees alter before payment is received, the new scale will apply. We accept cash, cheque, money order, VISA, MasterCard, and Bpay payments. Please note: if a location is being purchased for a service that is to occur within seven working days, a personal or company cheque is not acceptable.
Authorisation
Authority is required from the Holder of the Right of Interment before any arrangements can be made regarding a grave, crypt or cremation memorial.
Tenure on Cremation Memorials
Since 1955 cremation memorials have been sold with varying limited tenure periods. Please click here for specific details regarding tenure. All new memorials can now either be purchased in perpetuity (for all time) or for 25 years.
Existing memorials with limited tenure can be converted to perpetuity by paying an additional fee. To find out more information regarding tenure please contact us. |
